Skilled & Passionate Hosting Support

No up-sells. No phone trees. No blame. Just real honest to goodness help from skilled WordPress experts.

Peace of Mind Starts Here


Anytime our WordPress sites are down we lose money. When reliability became an issue at our previous host we knew there was only one place to turn: Pagely.

Carl Hancock
  • Tierless Every agent is a bonafide engineer that can actually solve your issue the first time.
  • Seamless Because every agent is skilled you will rarely be transferred between agents, saving you time and hassle.
  • Peerless Consistently praised for our skilled and caring support, our team solves issues others struggle to even diagnose.

6 Month Customer Satisfaction


Net Promoter Score


What is NPS? Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.” Based on global NPS standards, any score above 0 would be considered “good.”


I sleep well at night knowing that Pagely's web application firewall is running 24/7. I don't have to think about it, I can focus on growing my business without worrying about security. I just know that it's there. It's peace of mind knowing my clients are safe and I'm safe.

Glen Patchet


We're all very happy with Pagely's amazing customer support. They've been a perfect fit for our tech needs, and we'd happily recommend them to other large content sites looking for fully-managed WordPress hosting.

Alex Baker

Median Ticket Response Time

12 mins

Support Channels & Hours

Pre-Sales FAQ

Support Documentation

Ticket Based Support

24 / 7

Live Chat

8-5PM (PST) M-F

Private Slack Channel

8-5PM (PST) M-F



Available on select plans.